App Troubleshooting Guide
Last updated: October 6, 2026.
If the Space Launch Schedule app keeps crashing, won’t open, or freezes after an update, temporary data conflicts are usually to blame. Follow the steps in this app troubleshooting guide — from the quickest fix to a full reinstall — to get the app working again on iOS and Android.
Step 1: Force Close and Restart the App
A simple restart can often resolve minor glitches.
- Force Close the App:
- iOS: Swipe up from the bottom of the screen (or double-tap the Home button) to open the App Switcher. Swipe the app’s card up and off the screen to close it.
- Android: Go to Settings > Apps (or Apps & notifications). Find the app “Space Launch Schedule”, tap it, and select Force Stop.
- Reopen the App.
If the app still doesn’t work, proceed to the next step.
Step 2: Clear Temporary Data (Cache)
Clearing the app’s cache removes temporary files that may have been corrupted. This is the least intrusive step and will not delete your login information or saved progress.
For Android Users
- Go to your phone’s Settings.
- Tap Apps (or Apps & notifications / Application Manager).
- Find and tap the app’s name, “Space Launch Schedule”.
- Tap Storage (or Storage & cache).
- Tap Clear Cache.
For iOS Users
On iOS, there is no direct “Clear Cache” button for individual apps. The most reliable way to clear the cache is to proceed directly to Step 4: Reinstall the App.
Step 3: Clear App Data (Factory Reset the App)
⚠️ Important Warning: This step will delete all local data and settings. Only proceed if Step 2 did not work.
For Android Users
- Go to your phone’s Settings.
- Tap Apps (or Apps & notifications / Application Manager).
- Find and tap the app’s name, “Space Launch Schedule”.
- Tap Storage (or Storage & cache).
- Tap Clear Storage (or Clear Data).
- You will need to re-enter your login information after performing this step.
For iOS Users
The only way to completely clear the app’s data on iOS is to proceed to Step 4: Reinstall the App.
Step 4: Uninstall and Reinstall the App
If the issue persists, removing the app and downloading a fresh copy is the most effective way to ensure all corrupted files are gone. Before uninstalling, check the App Store or Google Play Store for an app update first — the developers (Kickstand Tech) often fix crash bugs in new releases.
- Uninstall the App:
- iOS: Press and hold the app icon until a menu appears, then tap Remove App > Delete App.
- Android: Press and hold the app icon and drag it to the Uninstall option.
- Restart your phone (power it off and on).
- Reinstall the App:
- Open the App Store (iOS) or Google Play Store (Android).
- Search for the app “Space Launch Schedule” and tap Install.
Still Having Trouble?
If the app still fails to load after completing all four steps in our app troubleshooting guide, it indicates a deeper compatibility issue that requires developer attention. Please contact our support team at [email protected] with the following information:
- Device Model: (e.g., Samsung Galaxy S25, iPhone 17)
- Operating System Version: (e.g., Android 16, iOS 26)
Getting notifications specifically? See our guide to fixing app notification issues on iOS and Android.
App Troubleshooting Guide FAQ
Why does the Space Launch Schedule app keep crashing?
The Space Launch Schedule app usually crashes, freezes, or fails to open because of temporary data conflicts, often after an update. Start with the simplest fix: force close the app and reopen it. If the problem continues, work through the cache, data, and reinstall steps in our app troubleshooting guide.
How do I clear the cache on the Space Launch Schedule app without losing my login?
On Android, go to Settings > Apps > Space Launch Schedule > Storage and tap Clear Cache — this removes temporary files without deleting your login information or saved progress. On iOS there is no per-app clear-cache option, so reinstalling the app is the most reliable equivalent.
Will reinstalling the Space Launch Schedule app delete my saved launches?
Uninstalling the app removes all local data, so back up anything important first. Clearing app data (Android) or deleting the app (iOS) also requires you to re-enter your login information afterward. A fresh reinstall is the most effective way to eliminate corrupted files when earlier steps do not work.
What should I do if the app freezes after an update?
App freezing right after an update is typically caused by old cached data conflicting with the new version. Force close the app, clear the cache (Android) or reinstall (iOS), then restart your phone before opening the app again. If it still fails, the issue may need developer attention — see our troubleshooting guide for how to report it.
How do I contact Space Launch Schedule app support?
If none of the troubleshooting steps resolve the issue, email [email protected] with your device model (for example, Samsung Galaxy S25 or iPhone 17) and your operating system version (for example, Android 16 or iOS 26). Including these details helps the support team diagnose compatibility issues faster.